SMARTFIND · SUBSCRIPTION TERMS

Subscription Terms

These Subscription Terms govern the purchase, renewal, cancellation, billing, and use of SMARTFIND paid digital products, subscription plans, premium features, and one-time services.

Effective Date[Date]
Company[Legal Entity Name]
BrandSMARTFIND
Website[Domain]
Contact[Email]

1. Introduction

These Subscription Terms govern the purchase, renewal, cancellation, billing, and use of SMARTFIND’s paid digital products, subscription plans, premium features, and one-time services.

By purchasing a SMARTFIND subscription or paid service, you agree to these Subscription Terms, our Terms of Service, Privacy Policy, Refund Policy, and all applicable legal disclosures.

If you do not agree, do not purchase or use SMARTFIND paid services.

2. Subscription Plans

Free Plan

May include limited access to:

  • basic housing search tools
  • limited AI recommendations
  • limited readiness scoring
  • basic user dashboard
  • introductory product features

Paid Subscription Plans

Examples may include Plus, Pro, Premium, market-specific offers, regional expansion plans, promotional offers, and beta or early-access plans.

Paid plans may include:

  • full Rental Trust Report
  • PDF application packages
  • advanced AI guidance
  • premium profile optimization
  • landlord communication tools
  • advanced market analysis
  • priority support
  • premium alerts
  • expanded document tools
  • other premium features

One-Time Purchases

  • individual reports
  • profile reviews
  • PDF documents
  • scoring products
  • application optimization packages
  • premium audits
  • add-ons

3. Billing and Payment

Users agree to pay all fees associated with selected services.

Payments may be processed through third-party providers such as:

  • Stripe
  • PayPal
  • Apple / Google marketplaces
  • local payment processors
  • other supported billing systems

Prices may vary by region, product tier, promotional discounts, taxes, currency, and business model.

All prices displayed may be subject to VAT, sales tax, local digital service taxes, or payment processing fees where legally permitted.

Users are responsible for reviewing final charges before purchase.

4. Automatic Renewal

Where applicable, subscriptions may automatically renew at the end of each billing period unless canceled before renewal.

Billing periods may include:

  • monthly
  • quarterly
  • annual
  • custom promotional periods

By subscribing, users authorize recurring charges unless canceled.

SMARTFIND aims to disclose renewal schedule, pricing, cancellation method, and billing frequency.

Users are responsible for monitoring renewal dates.

5. Cancellation

Users may cancel subscriptions through:

  • account dashboard
  • payment provider
  • app marketplace settings
  • customer support
  • email request, where applicable
Cancellation typically stops future renewals. Access usually remains active until the current paid period expires. Deleting an account may not automatically cancel subscriptions.

6. Pricing Changes

SMARTFIND may modify subscription prices, plan structures, included features, premium tools, payment models, discounts, and partner bundles.

Price changes generally apply prospectively, not retroactively, unless required by law.

Users may be notified of material subscription changes where legally required.

7. Free Trials and Promotional Offers

SMARTFIND may offer:

  • free trials
  • discounted periods
  • beta access
  • referral bonuses
  • promotional campaigns

Unless canceled before trial expiration, users may be automatically charged according to disclosed terms.

Promotional pricing may convert to standard pricing after the promotional period.

8. No Guarantee of Results

Payment for SMARTFIND services does not guarantee:

  • housing approval
  • apartment acquisition
  • landlord acceptance
  • successful rental applications
  • official credit approval
  • legal recognition of reports
  • rental contract success

SMARTFIND provides digital tools, informational products, and application support only.

9. Alternative Trust Report Limitations

Paid trust reports or scoring products:

  • are informational only
  • are not SCHUFA
  • are not official credit reports
  • are not financial guarantees
  • are not legal guarantees
  • do not guarantee landlord approval
  • may not be accepted by landlords or agencies

Users must not misrepresent these reports.

10. Fair Use Policy

SMARTFIND reserves the right to apply reasonable limits to prevent:

  • abuse
  • scraping
  • automation misuse
  • account sharing
  • fraudulent activity
  • mass commercial exploitation
  • resale without authorization

Violation may result in suspension, termination, plan limitation, or legal action.

11. Beta Features

Some premium tools may be offered in beta form.

Beta features may:

  • be unstable
  • contain errors
  • change rapidly
  • be removed
  • have limited support

SMARTFIND does not guarantee uninterrupted functionality of beta services.

12. Payment Failure

If payment fails due to expired card, insufficient funds, payment processor errors, chargebacks, or fraud prevention systems, SMARTFIND may:

  • suspend premium access
  • retry billing
  • downgrade service
  • terminate subscription
  • pursue lawful recovery

13. Taxes

Users are responsible for any applicable taxes unless otherwise stated.

SMARTFIND may collect VAT, GST, digital services taxes, or local consumer taxes as legally required.

14. Chargebacks and Fraud

Unauthorized chargebacks, fraudulent disputes, or abuse may result in:

  • account suspension
  • service termination
  • debt recovery
  • legal action
  • restriction from future services

Users should contact SMARTFIND support before initiating disputes whenever possible.

15. Consumer Rights

Depending on jurisdiction, users may have additional statutory rights, including:

  • cooling-off periods
  • withdrawal rights
  • subscription disclosure rights
  • auto-renewal regulations
  • refund protections
For EU/Germany: digital content purchased for immediate delivery may reduce or waive withdrawal rights if lawful consent is provided. This section should be reviewed by legal counsel.

16. Service Availability

SMARTFIND does not guarantee uninterrupted service.

Temporary interruptions may occur due to maintenance, upgrades, legal compliance, security events, third-party outages, or infrastructure failures.

17. Limitation of Liability

To the fullest extent permitted by law, SMARTFIND is not liable for:

  • subscription dissatisfaction
  • landlord rejection
  • missed opportunities
  • incorrect AI outputs
  • third-party service failures
  • financial losses
  • indirect damages
  • consequential damages

Liability is generally limited to fees paid during the prior three months unless mandatory law requires otherwise.

18. Modifications to Subscription Terms

SMARTFIND may update these Subscription Terms periodically due to legal compliance, product evolution, pricing changes, or operational updates.

Continued use after updates may constitute acceptance.

19. Governing Law

These Subscription Terms are governed by the laws of [Jurisdiction], subject to mandatory consumer protection laws.

Final governing law language should be tailored by qualified legal counsel.

20. Contact Information

SMARTFIND Support Team
Email: [Email]
Company: [Legal Entity Name]
Address: [Legal Address]

21. Legal Disclaimer

SMARTFIND is a digital housing support and rental preparation platform.

SMARTFIND subscriptions provide access to informational tools and premium services only.

SMARTFIND does not guarantee:

  • apartment approval
  • rental success
  • legal guarantees
  • financial guarantees
  • landlord decisions
  • official credit recognition

Users remain solely responsible for their rental, financial, and legal decisions.